Terms & Conditions
GENERAL TERMS & CONDITIONS
These terms and conditions form the agreement between you (the client) and Kerry Hodge Photography (the photographer). By booking any session or service, you agree to the following terms. These are subject to change without notice, though you will be notified of changes that may affect you. Please read carefully and reach out with any questions.
1. BOOKING AND PAYMENT
1.1 A non-refundable retainer (amount specified at time of booking) is due to secure your session date and time. No date is held without this.
1.2 The remaining balance is due as specified on your invoice—usually one week prior to your session or event, unless otherwise arranged.
1.3 For events such as weddings, branding packages, and subscription services, payment plans may be available and agreed upon in writing.
2. CANCELLATIONS AND RESCHEDULING
2.1 The retainer is non-refundable but transferable at the discretion of the photographer in case of illness, emergencies, or unforeseen circumstances.
2.2 If the client cancels with less than 48 hours' notice and does not reschedule, the retainer is forfeited.
2.3 The photographer reserves the right to reschedule in case of illness, emergency, or severe weather. Every effort will be made to accommodate a new date.
2.4 In the rare event the photographer is unable to perform the session due to unforeseen circumstances, a suitable replacement may be offered or a full refund issued.
3. SESSIONS
3.1 All sessions are conducted in a relaxed, natural style. The photographer will provide gentle direction but encourages authenticity.
3.2 Please arrive on time. Arriving late may result in reduced coverage or a reschedule at the photographer’s discretion.
3.3 If children are involved, it is advised to bring snacks, comfort items, or anything to help make them feel at ease.
3.4 Any requests for specific poses or images must be communicated before the session. While every effort is made to accommodate, no image is guaranteed.
3.5 The photographer is not liable for images not taken due to client lateness, lack of cooperation, or environmental limitations.
4. IMAGE DELIVERY & PRODUCTS
4.1 A watermarked proof gallery will be delivered within 2–3 weeks of the session for client selection unless otherwise communicated.
4.2 Final edited images will be delivered via an online gallery within 1–2 weeks of selection.
4.3 All images are delivered in high-resolution digital format. The number of images delivered depends on the package purchased.
4.4 Printed products, albums, or canvases can be purchased separately and are fulfilled through professional labs. Turnaround varies.
4.5 All edits are final. Additional edits or changes may incur an extra fee.
5. COPYRIGHT AND USAGE
5.1 The photographer retains copyright of all images.
5.2 The client is granted personal usage rights: to print, share, and use for personal use.
5.3 Commercial use is not permitted unless a commercial or branding package has been purchased.
5.4 Images may be used by Kerry Hodge Photography for promotion (website, social media, print, etc.) unless the client explicitly requests otherwise in writing prior to the session.
6. CLIENT COOPERATION & CONDUCT
6.1 The client agrees to behave respectfully and safely during all sessions.
6.2 The photographer reserves the right to terminate the session without refund if the client or attendees behave inappropriately, disrespectfully, or in a way that risks safety.
6.3 The client is responsible for all permits, entry fees, or permissions required for location access unless otherwise agreed.
6.4 Pets and props are welcome but must be disclosed ahead of time.
7. DIGITAL FILES AND STORAGE
7.1 Digital galleries are available for download for 4 weeks. Please download your files promptly.
7.2 The photographer is not obligated to store images beyond delivery, but backup systems are in place.
7.3 Re-delivery of expired galleries may incur a fee.
8. LIABILITY
8.1 Every care is taken in capturing, editing, and storing your images. In the unlikely event of equipment failure, loss, or unforeseen issues, liability is limited to a refund of payments made.
8.2 Kerry Hodge Photography is not liable for client injuries, damaged property, or issues arising from actions of third parties during a session.
9. HEALTH SAFETY
9.1 In the event of illness (client or photographer), rescheduling is permitted. Please notify as early as possible.
9.2 If government restrictions prevent the session from going ahead, you may reschedule or receive a credit for future use.
10. AGREEMENT & COMMUNICATION
10.1 By booking a session and paying the retainer, the client agrees to these terms.
10.2 All communication will be via email or messaging unless otherwise agreed.
10.3 The client is encouraged to discuss any expectations or questions before the session to ensure a smooth and enjoyable experience.
Thank you for choosing Kerry Hodge Photography. I’m honoured to help capture your moments.